Privacy Policy

At Matsystorycrate Publications Ltd ("Matsystorycrate", "we", "us", or "our"), we respect your personal data and are committed to protecting individual privacy rights in full compliance with the European Union General Data Protection Regulation (Regulation (EU) 2016/679 - GDPR) and applicable international privacy frameworks including the California Consumer Privacy Act (CCPA).

1. Data We Collect

We limit data collection to that which is strictly necessary to deliver informative digital content regarding Greek geographic viewpoints and process direct correspondence initiated by users:

• Direct Contact Data: When you submit queries through our contact form, we collect your full name, email address, topic of inquiry, and message contents.
• Technical and Device Logs: We automatically receive basic technical information such as your masked Internet Protocol (IP) address, operating system, browser user agent, and HTTP request headers.
• Cookies and Session Storage: As outlined in our Cookie Policy, we utilize localized preference keys to preserve your consent status regarding technical analytics.

2. Legal Bases for Processing (GDPR)

Under Article 6 of the GDPR, Matsystorycrate processes your personal details under the following defined legal grounds:

• Consent (Art. 6(1)(a)): Explicit consent provided by you when consenting to analytical cookie tracking or opting to submit our contact request form.
• Legitimate Interests (Art. 6(1)(f)): The operational maintenance, security auditing, and server performance monitoring of our publication platform.
• Legal Obligation (Art. 6(1)(c)): Compliance with statutory archiving and fiscal documentation requirements established under Hellenic and EU corporate law.

3. Third-Party Service Processors

We do not sell, trade, or rent personal identifiable information to commercial data brokers. We may share bounded technical data with vetted infrastructure partners who operate under strict Data Processing Agreements (DPAs):

• Server Hosting Infrastructure: Cloud hosting facilities located strictly within the European Economic Area (EEA) providing content delivery and secure physical servers.
• Email Delivery Services: Encrypted mail routing infrastructure used to handle inbound and outbound inquiries directed to [email protected].

4. Data Retention Periods

Personal correspondence gathered through inquiry submissions is retained in our communication archive for a maximum duration of 24 months from the date of final resolution, after which messages are permanently purged from active systems. Server security logs containing truncated IP addresses are automatically overwritten after a rolling 30-day retention cycle.

5. Your Statutory Rights

Depending on your jurisdiction, you retain rights concerning your personal records:

• Right of Access: You may request formal confirmation and an electronic copy of your processed personal records.
• Right to Rectification: You may demand correction of erroneous or outdated personal information.
• Right to Erasure ("Right to be Forgotten"): You may request complete deletion of your records where retention is no longer justified by law.
• Right to Restrict or Object to Processing: You have the right to halt processing based on legitimate interests or revoke prior consent at any time.
• Non-Discrimination: Matsystorycrate will never deny access to informational resources or apply price differentials should you choose to exercise your privacy prerogatives.

6. Data Protection Officer & Contact

To exercise your statutory privacy rights, file formal inquiries, or register concerns regarding our data governance, please reach our Data Protection Officer: